My parcel’s delivery failed because no one was at the address, what do I do?Updated a month ago

My parcel’s delivery failed because no one was at the address, what do I do?

You can arrange a re-delivery on the 'Australia Post Tracking' app, or contact Australia Post on 13 POST (13 7678) with your parcel's tracking number to arrange a re-delivery.

Can I set up a long-standing ‘Authority to leave’ with Australia Post?

AusPost's "Safe Drop" option allows you to nominate a safe and secure place to leave your parcel, waiving the signature requirement. You can set Safe Drop as your preference for future deliveries or request it as you need it.

The best way to have parcels delivered at your convenience is to register for MyPost to use a 24/7 Parcel Locker or post office (Parcel Collect) address.