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If you can't see an item in your parcel, please double-check that you've pulled all your goodies out of your box and flattened any packaging. Products have been known to hide in the paper padding. If you could double check that would be greatly appre
Your order tracking page will show you when your parcel is expected to be delivered. If it hasn't arrived within the targeted time, please let us know so we can chase it up for you. If you're unable to find your order, and it is marked as delivered,
We are more than happy to help you to cancel your order if it has not been dispatched yet. Please contact us as soon as possible after placing your order so that we can arrange this for you. We process our orders very quickly, so for this to be succe
Simply place a new order, and we'll dispatch both your parcels quickly with our eco-friendly packaging. If your order has not been dispatched yet, we can help with this. Simply contact us and let us know which product you want to cancel from your ord
The gift card you've purchased is sent by email to the email address you have given us when purchasing the card. (The gift card code doesn't appear in the order confirmation email you receive when placing your order). If the giftee hasn't received th
We’ll email you your tracking number as soon as your order has been packed and is ready for collection by our courier. You can also find your order's tracking number in the 'Order History' tab on your Nourished Life account. You can then track your p